FAQs

read all Questions From our Customers
Did not find your question? Send us your questions at mail@shineandglowgroup.in
What are the product Shine and Glow Group deal ?
"Shine and Glow Group deals in paper, plastic, fabric, and metal products including stocklot, lot, leftover,
scrap, waste, prime, regrind, rolls, pallets, and overproduction."
How can i get offer?
"To receive offers from Shine and Glow Group, you can subscribe by clicking on website link then you will updated on our latest deals and promotions by email or WhatsApp.
Can i get samples of product?
"If the material you are interested in is located in our Indian warehouse, you can receive samples by paying a small fee of Rs. 500. However,
if the material is located outside of India or is currently loaded in a sea container,
we will not be able to provide you with a sample."
Why samples are chargeable?
"Samples are charged because they require handling, administrative expenses, courier fees, time, and effort. Additionally,
charging for samples helps us gauge the level of seriousness of the customer."
Can i Get pictures of the product?
"Yes, you can request pictures of the product. However, all of our pictures are watermarked to protect our interests.
Once you confirm your interest and make a deposit, we will provide you with unwatermarked
pictures as we do not want our images to be circulated in the market."
Can i visit your Wearhouse ?
It is possible to visit our warehouse with a pre-scheduled appointment.
We take security measures and collect identification from all visitors.
To maintain confidentiality, cameras and mobile phones are not allowed inside the warehouse.
Can i Get pictures of the product?
"Yes, you can request pictures of the product. However, all of our pictures are watermarked to protect our interests.
Once you confirm your interest and make a deposit, we will provide you with unwatermarked
pictures as we do not want our images to be circulated in the market."
Do you guarantee quality ?
"We do guarantee the quality of our products to the extent that what is shown in the pictures is what you will receive. However,
we cannot provide a guarantee for stocklot or leftover materials as they are considered surplus and may have varying degrees of quality."
What are Delivery terms of the goods?
We offer flexible delivery terms that cater to your specific needs. You can choose between CIF delivery at any Indian port, sea port delivery,
ex-works delivery from our warehouse, or even doorstep delivery.
Our aim is to provide you with the most convenient and efficient delivery options to ensure a seamless transaction.
Minimum order quantity?
minimum order quantity is a truck load, which is approximately 20-25 tons.
This is because we specialize in bulk sales and do not cater to retail orders.
How can I confirm the deal ?
To finalize a deal with Shine and Glow Group, follow these steps:
1) Choose from any of our offers
2) Request for product images
3) Inquire about the pricing
4) Place a deposit
5) Upon clearance from customs, make the full payment
6) Either take delivery of the product or arrange for it to be delivered as per the agreement.
What are Payments terms ?
Typically, payment terms may include a deposit upon confirmation of the deal, followed by the balance payment upon
completion of custom clearance or delivery of the goods. Some companies may also offer flexible payment options such
as L/C, T/T, etc. It is important to discuss and agree on the payment terms before finalizing
the deal to avoid any misunderstandings or disagreements later on.
What is the meaning of Stocklot, Excess lot, Leftover , Surplus ?
In the context of paper, "stocklot," "excess lot," and "leftover" generally refer to unsold or surplus materials from a production process. These materials may be the result of overproduction, a change in the product design, cancelled orders, or other factors. The terms are often used interchangeably and refer to surplus materials that are still usable but are being sold at a discount due to their unsold status. These terms are normally used for Paper, plastic, fabric, metal, etc.